Guatemala's strategic geographic location makes it the perfect landscape for your call center operations. Our team can help your customer in all time zones within local business hours.
Deappsa's team offers an unparalleled advantage over our competitors, our english level. Being so close to the US, the local workforce is directly influenced by North American culture resulting in neutral accent from our team members, combine with our training process, your clients will receive the personalized level of attention you will give them yourself.
Having the right tools for the job its a most, that's why we are ready for you.
From automated and predictive dialers to CRMs, get daily, weekly and monthly progress reports. Listen to live calls and supervise chats. You stay ahead and in full control of your Customer Service, Support, Billing, and Retention processes.